70+ Employees Led By Expert Team Leads
We pride ourselves on a robust team of over 70 dedicated professionals, led by expert team leads who bring a wealth of experience, qualifications, and creativity to the company. This strong leadership and skilled workforce are fundamental to delivering the high-quality service and innovative LEGO® solutions that our customers expect.
Our team leads are selected based on rigorous criteria that include extensive experience in design, project management, logistics, and customer service within the LEGO® community and beyond. Many hold advanced degrees in engineering, design, business administration, and other relevant fields, enhancing their ability to oversee complex projects and lead their teams effectively.
Professionalism and Training of Staff
Our staff undergoes rigorous training to consistently meet and even exceed our high operating standards.
Continuous professional development is fundamental to our operational philosophy, ensuring that every team member stays informed about the latest trends and innovations in LEGO® applications. To support this, we hold regular training sessions and discussions to exchange knowledge and improve the business. Topics include advanced kitting techniques, strategies to reduce shipping costs, and much more.
Impact of Expertise on Service and Product Offerings
01
Innovative Designs
Expertise in design and creativity allows us to offer cutting-edge custom LEGO® sets that capture and communicate the essence of our clients' goals.
02
Efficient Project Execution
Proficient project management ensures that all orders, regardless of size or complexity, are executed flawlessly and delivered on time.
03
Exceptional Customer Service
Trained customer service professionals ensure that all client interactions are positive, responsive, and solution-oriented.